Privacy policy

This Privacy Policy describes how LakeAndCountryHomeGoods.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at lakeandcountryhomegoods@yahoo.com

Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

Device information Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify. Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, 

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify. Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information Purpose of collection: to provide customer support. Source of collection: collected from you.


Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.


Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. More information: https://www.shopify.com/legal/privacy

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about targeted advertising, visit: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work


Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment, and keeping you informed about new products, services, and offers.


Lawful Basis (GDPR)

If you are a resident of the EEA, we process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and the Site

  • Compliance with legal obligations

  • Protection of vital interests

  • Performance of a task carried out in the public interest

  • Our legitimate interests, which do not override your fundamental rights and freedoms


Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion.


Automatic Decision‑Making

We do not engage in fully automated decision‑making that has a legal or otherwise significant effect using customer data.

Shopify uses limited automated decision‑making to prevent fraud, including:

  • Temporary blacklist of IP addresses associated with repeated failed transactions

  • Temporary blacklist of credit cards associated with blacklisted IP addresses


Your Rights (GDPR)

If you are a resident of the EEA, you have the right to:

  • Access the Personal Information we hold about you

  • Port your data to a new service

  • Request correction, updating, or deletion of your Personal Information

Your data will be processed in Ireland and then transferred outside Europe, including to Canada and the United States.

More information: https://help.shopify.com/en/manual/your-account/privacy/GDPR


Your Rights (CCPA)

If you are a California resident, you have the right to:

  • Access the Personal Information we hold about you

  • Request correction, updating, or deletion

  • Port your data to another service

  • Designate an authorized agent to make requests on your behalf


Cookies

A cookie is a small amount of information downloaded to your device when you visit the Site. We use functional, performance, advertising, and social media cookies.

Cookies improve your browsing experience by remembering preferences and actions.

You can control cookies through your browser settings. More information: http://www.allaboutcookies.org

Blocking cookies may not fully prevent how we share information with third parties.


Do Not Track

Because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not alter our data collection or usage practices when such a signal is detected.


Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.


Complaints

If you would like to make a complaint, please contact us by email at lakeandcountryhomegoods@yahoo.com